Return Policy

At Magic Trip Mushrooms, we want customers to receive the products they ordered in good condition. Because our products are consumable goods, we maintain a limited return and refund policy for health, safety, and product-integrity reasons.

All Sales Are Final

Due to the consumable nature of our products, we generally do not accept returns or exchanges after an order has been shipped.

We do not accept returns or issue refunds because of:

• Change of mind
• Personal preference
• Taste or flavor preference
• Individual response to a product
• Failure to read the product description, ingredients, package information, or serving information
• Products that have been opened, used, altered, or improperly stored

This policy does not limit any rights that cannot legally be waived under applicable law.

Damaged, Defective, Incorrect, or Missing Items

If your order arrives damaged, defective, incomplete, or contains an incorrect item, please contact us within 3 calendar days of delivery.

Include:

• Your name
• Order number
• A description of the problem
• Clear photographs of the product and packaging when applicable

Please keep the product, shipping materials, and packaging until the issue has been reviewed.

Once we verify the problem, we may provide, depending on the circumstances:

• A replacement product
• Replacement of the missing or incorrect item
• Store credit
• A partial refund
• A full refund

The appropriate resolution will depend on the circumstances of the order.

Order Cancellations

If you need to cancel an order, contact us as soon as possible.

We may be able to cancel an order before it enters processing or shipment. Once an order has been processed, packed, or transferred for shipment, cancellation may no longer be possible.

Shipping Charges

Original shipping charges are generally non-refundable unless the refund results from an error by Magic Trip Mushrooms or another circumstance where reimbursement is appropriate.

Additional shipping costs resulting from an incorrect address supplied by the customer may be the responsibility of the customer.

Delivery and Carrier Issues

Delivery delays or tracking issues caused by the shipping carrier do not automatically qualify an order for a refund.

If a shipment appears lost or materially delayed, contact us so we can review the tracking information and assist with the carrier where reasonably possible.

Unauthorized Returns

Please do not mail products back to us without first contacting Magic Trip Mushrooms and receiving instructions.

Unauthorized returns may not be accepted or refunded.

Refund Processing

If a refund is approved, it will generally be issued to the original payment method.

Processing times after a refund is submitted may vary depending on the payment provider or financial institution.

Contact Us

For a return, refund, damaged-order, or fulfillment issue, contact:

Magic Trip Mushrooms
Email: magictripmushrooms@gmail.com
Connecticut, United States